Marketplace
What you can buy, what you saved, what you received, what you ordered and what you are still looking for.
Where this lives: Manage > Marketplace
What this is
Marketplace is the buyer's side. Listings is the seller's side.
People and groups put up products, services, vouchers, tickets, trips and more. You buy them with your wallet, with a card, or with crypto.
What you see
The title reads Marketplace Hub. Above it sits a line reading manage and procure.
The page is panels you can rearrange, not tabs. Your own side comes first, because this is a page under Manage.
Ordered holds what you bought, with their receipts.
Received holds the gifts and bookings you accepted.
Saved holds the ones you bookmarked. Saving something while you browse adds it here straight away.
Browse holds everything for sale that is visible to you, with a search box and a row of tag chips starting with All tags.
Down the side, Still seeking holds your open requests.
A listing's own page shows its title, what kind of thing it is, its price or the word Free, when it was listed, and where it is. A service with a schedule draws a bookable week. At the bottom sit three controls: Contact, Save and Share.
What you can do here
- Look through what is for sale. See Browse the market.
- Buy something. See Buy something.
- Book somebody's time. See Book a service.
- Check what you bought. See See what you ordered.
- Ask for your money back. See Ask for a refund.
How to
Browse the market
- Open Marketplace under Manage.
- Use the Browse panel, or open the wider market page.
- Type in the search box to narrow by name.
- Press a tag chip to narrow by tag, or All tags to clear it.
- Press a listing to open it.
Buy something
- Open the listing.
- Press the main button. On a product it reads Buy Now.
- Set the quantity under Purchase Details.
- Choose how to pay under Payment Method. The choices are a card, your Rivr wallet, or crypto.
- Read Order Summary. It lists the item, the platform fee when there is one, any sales tax, and the total.
- Press the button at the bottom to complete the purchase.
- You land on a page confirming the purchase, with the order number and the date.
Book a service
- Open the listing.
- Press the main button. On a service it reads Book Service, or Book Now when the listing has a bookable week.
- Pick a block in the week grid if there is one. The page confirms the block you chose.
- Set how many hours if the service is priced by the hour.
- Choose how to pay and complete the booking.
See what you ordered
- Open Marketplace under Manage.
- Find the Ordered panel.
- Read the list. Each row carries the item, the seller and the date.
Your own profile also carries a purchases page, listing marketplace purchases, ticket purchases, membership dues, gifts and claims, and every wallet transaction.
Ask for a refund
- Open the receipt for the purchase.
- Scroll to the card headed Need a refund.
- Read what it says. A wallet purchase returns the amount, the fees and any sales tax to your wallet. A card purchase goes back through the card, and the seller is told.
- Press Request Refund.
- The card changes to say the refund was requested.
The refund card appears only on a completed purchase paid by card or by wallet.
What changes for you
You must be signed in to buy. A signed-out visitor pressing a buy button is asked to sign in first.
A listing with no price is claimed rather than bought, and a note confirms it is yours.
A voucher works differently. Claiming it holds the Thanks it is worth until you redeem it. The button reads Claim Voucher, then Redeem Voucher, then tells you it has been redeemed.
Card payment is available only when the seller has set up an account for it. When they have not, the card option says so.
The wallet option is unavailable when your balance is below the total.
The buy button is disabled when a listing is sold out, or when a service needs a booking block you have not picked.